Penggayaan APA

TJIPTONO, Fandy, Tjiptono Fandi. (2011). Service ,Quality & Satisfaction . Yogyakarta: Andi Ofset.

Chicago Style

TJIPTONO, Fandy, Tjiptono Fandi. Service ,Quality & Satisfaction. Yogyakarta: Andi Ofset, 2011. Text.

MLA Style

TJIPTONO, Fandy, Tjiptono Fandi. Service ,Quality & Satisfaction. Yogyakarta: Andi Ofset, 2011. Text.

Turabian Style

TJIPTONO, Fandy, Tjiptono Fandi. Service ,Quality & Satisfaction. Yogyakarta: Andi Ofset, 2011. Print.